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Mobile appMedical adviser

MedLineApprove care requests from anywhere.

MedLine is the Pether Insure mobile app for the medical advisers of health insurance companies. It enables them to receive pre-authorization requests sent by healthcare facilities in real time, review the beneficiary and facility information, then analyze each request and approve or reject it.

Capabilities

What MedLine does

Approval requests from providers, in real time, with the context to decide.

  • Real-time pre-authorization requests

    Instantly receive requests sent by healthcare facilities.

  • Coverage analysis and decision

    Review the beneficiary’s information, the healthcare facility and the requested medical procedures to assess the request and approve or reject it, with your decision notified immediately to the provider.

  • History by period

    Filter by date range and look back at the requests you have approved.

How it works

MedLine, step by step

  1. Receive

    A facility submits an approval request in MedServe; it lands in MedLine instantly.

  2. Review

    Open the request to see the member, the facility and the services requested.

  3. Decide

    Approve or reject; the decision flows back to the provider and the insurer.

Benefits

Why teams choose MedLine

  • Patients are not kept waiting for an answer
  • Consultants work from anywhere, at any time
  • Every decision recorded and traceable
  • Providers and insurers see the same status

Part of the ecosystem

MedLine works with

Mobile app

Download MedLine

Approval requests from providers, in real time, with the context to decide.

See MedLine with your own data

Book a session with our team to see how MedLine fits your organisation.