MedLineApprove care requests from anywhere.
MedLine is the Pether Insure mobile app for the medical advisers of health insurance companies. It enables them to receive pre-authorization requests sent by healthcare facilities in real time, review the beneficiary and facility information, then analyze each request and approve or reject it.
Capabilities
What MedLine does
Approval requests from providers, in real time, with the context to decide.
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Real-time pre-authorization requests
Instantly receive requests sent by healthcare facilities.
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Coverage analysis and decision
Review the beneficiary’s information, the healthcare facility and the requested medical procedures to assess the request and approve or reject it, with your decision notified immediately to the provider.
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History by period
Filter by date range and look back at the requests you have approved.
How it works
MedLine, step by step
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Receive
A facility submits an approval request in MedServe; it lands in MedLine instantly.
Last connection: 4 Mar 2026, 08:02Welcome, Dr NdongoEN1 Mar 20264 Mar 2026New approvals4Approved275XYL-659E-B1515XYL-659E-B1505XYL-659E-B1495XYL-659E-B148 -
Review
Open the request to see the member, the facility and the services requested.
ABCoveredAmina BelloPI-2024-08817 · Family GoldCLClinique du LacRequested today, 10:24Requested servicesAbdominal ultrasound25 000 XAFHospital stay · 2 nights63 500 XAFSpecialist consultation15 000 XAFTotal112 000 XAFIn-patient balance: 420 000 XAFAffiliated facilityRejectApprove -
Decide
Approve or reject; the decision flows back to the provider and the insurer.
ABCoveredAmina BelloPI-2024-08817 · Family GoldCLClinique du LacRequested today, 10:24Requested servicesAbdominal ultrasound25 000 XAFHospital stay · 2 nights63 500 XAFSpecialist consultation15 000 XAFTotal112 000 XAFIn-patient balance: 420 000 XAFAffiliated facilityRejectApprove
Benefits
Why teams choose MedLine
- Patients are not kept waiting for an answer
- Consultants work from anywhere, at any time
- Every decision recorded and traceable
- Providers and insurers see the same status
Download MedLine
Approval requests from providers, in real time, with the context to decide.
See MedLine with your own data
Book a session with our team to see how MedLine fits your organisation.