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Web platformSubscribersSelfServiceYour group policy, managed on your terms.
SelfService is the PetherInsure web application dedicated to policyholders. It enables subscribing companies and organizations to manage their beneficiaries, monitor their health coverage and simplify the management of their insurance contract.
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SANAVIEASSURANCES
OFOlivia FoudaHuman resources
Beneficiaries
Principal beneficiaries
128
+8 this month
Dependants
214
342 people covered
Renewals due in 30 days
9
action required
Premiums this quarter
18 450 000 XAF
75% paid
BeneficiariesNkolo Logistique SARL · Group policy GP-2291
Principal beneficiaries
128
+8 this month
Dependants
214
342 people covered
Renewals due in 30 days
9
action required
Premiums this quarter
18 450 000 XAF
75% paid
Principal beneficiariesDependantsSelf-registered · 4
Validate enrollment▾
2 rows selected
Staff no.NamePackageDependantsMember sinceStatus
EMP-0412Nadia FofanaFamily Gold3Jan 2025Active
EMP-0411Jean-Paul EssombaFamily Gold2Jan 2025Active
EMP-0438Aïcha NjoyaIndividual Silver1Mar 2026Pending validation
EMP-0439Paul EtoundiIndividual Silver0Mar 2026Self-registered
EMP-0398Esther Ngo BassaFamily Gold4Sep 2024Renewal due
EMP-0377Ibrahim MoussaFamily Gold2Jun 2024Active
EMP-0361Rose AtebaIndividual Silver0Jun 2024Active
EMP-0354Grace TabiFamily Gold3Feb 2024Renewal due
Page 1 of 16 · 128 beneficiaries
123…16
Capabilities
What SelfService does
Enroll employees and dependants, follow requests and policy status, and reach the insurer.
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Visibility of beneficiaries and their coverage
Easily view the list of beneficiaries and the details of their health coverage plans.
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Membership and renewal management
Simplify the tracking of memberships and renewals of insured beneficiaries.
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Communication with the insurer
Facilitate exchanges between the subscribing company, the insurer and healthcare providers.
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Complaint reporting
Report your complaints and track their handling from the platform.
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Premium payment tracking
View information on beneficiaries’ insurance premiums and track their payment.
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Organisation settings
Configure your organisation and who on your team can do what.
How it works
SelfService, step by step
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Enroll your people
Register employees and dependants, individually or in bulk.
Search⌘K SANAVIEASSURANCES OFOlivia FoudaHuman resourcesBeneficiariesBeneficiariesNkolo Logistique SARL · Group policy GP-2291Principal beneficiaries
128
+8 this month
Dependants
214
342 people covered
Renewals due in 30 days
9
action required
Premiums this quarter
18 450 000 XAF
75% paid
Principal beneficiariesDependantsSelf-registered · 4Validate enrollment▾ 2 rows selectedStaff no.NamePackageDependantsMember sinceStatusEMP-0412Nadia FofanaFamily Gold3Jan 2025ActiveEMP-0411Jean-Paul EssombaFamily Gold2Jan 2025ActiveEMP-0438Aïcha NjoyaIndividual Silver1Mar 2026Pending validationEMP-0439Paul EtoundiIndividual Silver0Mar 2026Self-registeredEMP-0398Esther Ngo BassaFamily Gold4Sep 2024Renewal dueEMP-0377Ibrahim MoussaFamily Gold2Jun 2024ActiveEMP-0361Rose AtebaIndividual Silver0Jun 2024ActiveEMP-0354Grace TabiFamily Gold3Feb 2024Renewal duePage 1 of 16 · 128 beneficiaries 123…16 -
Submit requests
Send changes and service requests straight to the insurer.
Search⌘K SANAVIEASSURANCES OFOlivia FoudaHuman resourcesRequestsRequestsSent to Sanavie AssurancesAll requests
AllIn progressComplaintsClosedRequestSubjectSentStatusREQ-1186Add a dependant · Yann Fofana4 MarIn reviewREQ-1183Complaint · late reimbursement3 MarReceivedREQ-1181New enrollment · 8 employees2 MarApprovedREQ-1177Package change · Finance team27 FebIn reviewREQ-1170Remove a beneficiary · EMP-020720 FebApprovedREQ-1164Renewal · 12 memberships14 FebApprovedREQ-1158Complaint · card not received9 FebResolvedREQ-1151Add a dependant · Léa Essomba3 FebApprovedREQ-1147Address change · Head office29 JanDeclinedPage 1 of 4 · 34 requests 1234REQ-1186In reviewAdd a dependant · Yann FofanaPrincipal beneficiaryNadia Fofana · EMP-0412 DocumentsBirth certificate, photoSubmitted4 Mar · 10:12 · Olivia FoudaReceived by the insurer4 Mar · 10:13In review4 Mar · 14:40 · Sanavie AssurancesDecisionPendingMessage from the insurerThank you, the birth certificate has been received. Coverage will start once the request is approved. -
Follow every status
Know where each request and policy stands, without chasing.
Search⌘K SANAVIEASSURANCES OFOlivia FoudaHuman resourcesRequestsRequestsSent to Sanavie AssurancesAll requests
AllIn progressComplaintsClosedRequestSubjectSentStatusREQ-1186Add a dependant · Yann Fofana4 MarIn reviewREQ-1183Complaint · late reimbursement3 MarReceivedREQ-1181New enrollment · 8 employees2 MarApprovedREQ-1177Package change · Finance team27 FebIn reviewREQ-1170Remove a beneficiary · EMP-020720 FebApprovedREQ-1164Renewal · 12 memberships14 FebApprovedREQ-1158Complaint · card not received9 FebResolvedREQ-1151Add a dependant · Léa Essomba3 FebApprovedREQ-1147Address change · Head office29 JanDeclinedPage 1 of 4 · 34 requests 1234REQ-1186In reviewAdd a dependant · Yann FofanaPrincipal beneficiaryNadia Fofana · EMP-0412 DocumentsBirth certificate, photoSubmitted4 Mar · 10:12 · Olivia FoudaReceived by the insurer4 Mar · 10:13In review4 Mar · 14:40 · Sanavie AssurancesDecisionPendingMessage from the insurerThank you, the birth certificate has been received. Coverage will start once the request is approved.
Benefits
Why teams choose SelfService
- No more spreadsheets sent back and forth with the insurer
- Employees covered sooner
- A clear record of every request
- Access for the right people on your team
Part of the ecosystem
SelfService works with
Get started with SelfService
Access to SelfService is set up for each organisation. Talk to our team to get started.
